Lost password Lost your password or need to set your password for the 1st time? Please enter your username or email address. You will receive a link to create a new password via email. PLEASE NOTE: Sometimes the link email will be found in different folders in your email- like “SPAM” or “JUNK” because your email account may not recognize our emails. Please open these folders or search BrooklynDrives@yahoo.com in your email search bar for our password reset email: If you have a billing phone number on file with us, we will also attempt to send an SMS message to your phone with the reset link. Username or email Reset password